Two pours on the same development can share a project name and street address while using different entrances. A delivery ticket addressed to the project does not tell a mixer driver which public frontage has been reviewed. Give dispatch a reliable link between the ticket reference and the intended receiving zone.

Agree a cross-reference before dispatch

Use the supplier’s actual order reference, the site’s pour-zone identifier, the receiving gate and the current traffic drawing revision. Avoid designating zones by colours alone: a ticket printed in black and white or a verbal instruction can lose that distinction.

Example: right project, wrong gate

A ticket lists Tower A, but the driver’s previous booking used the shared gate for Tower B. The receiving coordinator should confirm the correct approach through dispatch before the vehicle arrives. If the truck is already en route, use the responsible transport team’s reviewed procedure; do not tell the driver to wait or turn around at an unassessed roadside location.

Keep quality and traffic acceptance separate

The concrete and quality teams verify the material and technical delivery record. The gate team checks the vehicle’s route and destination. A matching ticket does not confirm concrete acceptance or authorise a changed public-space arrangement. When a load is reassigned, obtain both the appropriate technical decision and the revised access instruction.

Read the pour card and traffic release guide for when to send a vehicle. The ticket cross-reference answers a separate question: where that particular load is expected.

Check the official RTA temporary Right-of-Way occupation service against the project scope. Send HMJ your layout and dates or call +971 50 778 9046.

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